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Delaying invoice syncing to Benji Pays and from automatic emailing (Invoice Rover)
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How to allow both Datto/Autotask and QuickBooks payment links to be available to use at the same time?
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Can I invoice a customer on a specific day when Auto Processing?
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Why didn't Auto Processing run for a customer that had all 3 conditions met for Auto Processing?
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If I enable Auto Processing for a customer, will invoices be auto paid?
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Can my customers turn Auto Processing on/off?
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What's the difference between Customers and Payment Profiles?
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Customers and the Customer Page
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My customer has "(deleted)" at the end of the name, why is that?
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Why do Payment Profiles get disabled "Due to error"?
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How can I find out why my customer's credit card is disabled?
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What should I do when a credit card shows error disabled?
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Can I cancel an EFT/ACH transaction?
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Invoice was paid and the deleted in QuickBooks online. How do I void the invoice in Benji Pays?
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What happens if I get a returned transaction from Bambora?
Setup and Configuration (16)
Get help setting up your Benji Pays account and configuring it.
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Auto Processing and Auto Pay in the Customer Portal
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Auto Processing and Invoice Skip Settings
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Auto Processing Setup
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QuickBooks Desktop Connection (Web Connector)
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QuickBooks Online connection
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Quickbooks Synchronization Settings
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ConnectWise PSA Invoice PDF Integration
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Datto Autotask Integration - QuickBooks Online
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Datto Autotask Invoice PDF Integration
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Customer Portal- Locating Your Self-Serve Customer Portal Link
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Customer Portal- Auto Processing settings
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Customer Portal- Billing Profile
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Account Summary Reminder
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Automatically send an email when an invoice is overdue.
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Automatically send email reminder when invoice is coming due
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Inviting your team members
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Email send settings for sending invoices(cc,bcc) and auto processing including attachments
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Creating Email Templates
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Refunding a transaction
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Refunding to the original credit card used
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Refunds and Voids - What's the difference?
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How to send a Payment Info Request?
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Sending Payment Info Requests in bulk
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What are the different types of Payment Info Requests I can send?
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Adding a note to Payment Profiles to tell Payment Profiles apart
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Maximum number of cards reached error with Worldline / Bambora Gateway connection
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Move or copy a Moneris vault token to another customer in Benji Pays
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Bambora- ACH/EFT limits
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Clover- Turning off Postal Code/Zip Code verification
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Declined payment(Bambora) -Due to Bank Account Issues
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Why are my voids or refunds being declined?
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Why was my transaction declined?
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What are card brand max decline rules?
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Allez-vous contacter mes clients un jour ?
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Contacter le support
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Pourquoi mes liens de paiement personnalisés ne fonctionnent-ils pas ?
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Comment apparaît un paiement sur le relevé bancaire du client lorsqu'il provient de Bambora ?
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Intégration avec votre compte marchand
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Puis-je configurer plus d'une passerelle de paiement ?
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Portail client - Gestion des factures
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Portail client - Gestion des méthodes de paiement et activation du paiement automatique
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Portail client - Profil de facturation
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Comment puis-je configurer une transaction récurrente ?
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Erreur de passerelle - Transaction non autorisée
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Message d'erreur "La marque de carte n'est pas prise en charge" avec Elavon
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Qu'est-ce qu'une demande d'informations de paiement et comment envoyer une demande d'informations de paiement
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Que puis-je faire pour m'assurer que mon client remplit la demande d'informations de paiement ?
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Que se passe-t-il lorsque j'envoie à mon client une demande d'informations de paiement ?