To connect your Converge gateway with Benji Pays, there are 4 sections that must be completed.
TABLE OF CONTENTS
- A. Converge Settings to be completed by Converge Support
- B. Fraud Prevention Rules to be completed directly in Converge
- C: Lightbox configuration to be completed directly in Converge
- D. Add the payment gateway in Benji Pays
A. Converge Settings to be completed by Converge Support
Converge support phone: 1-800-377-3962 (Choose your language, then Option 2 for Internet and then option 2 again)
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A1. Tokenization must be enabled on your account by Converge Support. (If the Customers tab / menu item is visible in Converge, tokenization is already enabled)
Log into your Converge account here https://support.convergepay.com/s/ - click the login button at the top right of that page.
A2. The following URLs must be added to the http referrers list by Converge Support:
YourPortalName is the name of your Benji Pays portal. This can only be set within your Benji Pays settings and must be set up prior to submitting these values to Elavon to ensure your connection will work correctly.
A3. Use HTTP Referrers must be unchecked by Converge Support
A4. A user must be setup by Converge Support with permission to access the terminal via the API. Users in Converge are found under the Employees tab. This user will commonly be called "apiuser". Ensure the apiuser is setup with "Administrator" level User Rights or "Manager" level plus both "Terminal Management" selections enabled.
A5. On the Settings > System Setup Support page, at the bottom of that page ensure all the checkboxes below have a check.
Save your changes.
A6. The following Benji Pays IP addresses must be added as Valid API IP Addresses by Converge Support:
A7. Ensure "Enable HTTPS Transaction" is enabled on the account
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B. Fraud Prevention Rules to be completed directly in Converge
Once Converge Support has completed section A, you can log in and configure the following settings in Converge:
B1. Click on Settings and then choose Fraud Prevention Rules (at the bottom of the page)
Ensure the following Fraud Prevention Rules are not Enabled:
Hourly Velocity by IP Address
B2. Still under Fraud Prevention Rules, ensure that Auto Pend is not enabled and transactions are all unchecked:
B3. Still under Fraud Prevention, ensure Transaction Timeout is not enabled:
C: Lightbox configuration to be completed directly in Converge
C1. Click on Settings and choose Hosted Payments. Then, click on SETUP next to Payment Modal:
C2. Optionally, upload a company logo and choose a Theme
C3. Set the button text to "Continue"
C4. Uncheck "Show Amount"
C5. Optional: Enable "Show Address Verification Fields (Generate Token Transaction)"
C6. Optional: Enable "Show Address Verification Fields (Credit Sale/AuthOnly/ECS Transaction)"
C7. Optional: enable "Show Language Option"
C8. Uncheck "Enable CAPTCHA"
Note - if you do not wish to input Address Data and use AVS (Address Verification Service), you should not enable the fields in steps C5 and C6. You must also ensure that none of the fields under Settings > Payment fields > Billing Address are marked as Required fields:
D. Add the payment gateway in Benji Pays
D1. Login to Benji Pays and navigate to Settings > Payment Gateway Settings and click "Add new Gateway" and select "Elavon - Converge"
D2. Fill in the following information:
- Select the currency or currencies you will process through this gateway.
- Select a Clearing or Bank Account: This is where Benji Pays will record the payments to
- Select an Accounts Receivable Account: This is the A/R account Benji Pays will credit
- Description: Type in a description such as "Elavon"
- Merchant ID (MID):
In Converge, navigate to Settings>>Terminal Information
Copy the Merchant ID
Account ID (SSL Merchant ID):
In Converge, click the terminal we are connecting to (top right)
Copy the Account ID from the dropdown
SSL User ID: This is the apiuser that was added by Converge support.
In Converge, click on Employees and copy the "Employee ID" of the apiuser. The apiuser may have a number following it such as apiuser0064785
In Converge, Click on the name of the apiuser from above
In the bottom right corner, click SHOW PIN
- Copy the long string of green letters and numbers and paste it into the SSL Pin section in Benji Pays
Click "Save Gateway" at the bottom of the page
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