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Troubleshooting (8)

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Benji Pays Support
Self-Serve Onboarding
Frequently Asked Questions
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Features
Payments
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Integrations (PSA & Quotes)

Bambora error - "Customer information failed data validation"
Bambora- ACH/EFT limits
Clover- Turning off Postal Code/Zip Code verification

QuickBooks Web Connector/Syncing data 4

Troubleshooting the QuickBooks Web Connector
The application trying to connect to QuickBooks does not support QuickBooks Pro. Please contact the manufacturer of your application for a version that does support QuickBooks Pro/Enterprise etc
Accounting Synclogs Report Management

Pay Now Links 1

Why aren't my custom payment links working?

Why are my voids or refunds being declined?
Why was my transaction declined?
What are card brand max decline rules?

Error Messages 3

Invalid link error on Pay now links
Helcim- Error code F4L4
Gateway error- Transaction not allowed

Autotask invoice is not showing but the QuickBooks invoice is.

Halo PDFs attached to invoice emails
Halo PSA invoice PDFs are not attaching to emails

Credit memos

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