Bambora error - "Customer information failed data validation"

Modified on Fri, 20 Sep at 12:21 PM

If you are receiving the "Customer information failed data validation" error please check the following.


1. Log into your Bambora Account

2. Go to Configuration >> Payment profile Webform.

3. Ensure the first check box next to "Include billing and payment information" is NOT checked, uncheck it if needed.

4. Click "Update" at the bottom of that page.


Now try submitting the card details in Benji Pays again.


The settings should look like this:



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