Frequently Asked Questions (23)

Delaying invoice syncing to Benji Pays and from automatic emailing (Invoice Rover)
How to allow both Datto/Autotask and QuickBooks payment links to be available to use at the same time?
Can I invoice a customer on a specific day when Auto Processing?

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Subscriptions (1)

How do I cancel my Benji Pays subscription?

Company Settings (1)

How to I change my company logo?

Customer Portal (2)

Payment methods (3)

How do I stop receiving Auto Processing emails of reports and other notifications?

Filtering/Sorting information (1)

How do I filter or sort the information in Benji Pays?

Accounts- Banking, surcharging etc. (2)

Reconciliation (1)

Helcim reconciliation

Auto Processing (7)

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Why are my HaloPSA and QuickBooks Online invoice amounts not matching?

Payment Info Requests (2)

Customer Information (4)

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Payment Profiles (8)

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Transactions (7)

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Invoice Rover (2)

When refunding a transaction does our account get refunded the Payment Gateway fees?

Accounting software- QuickBooks Desktop, QuickBooks Online and Xero (1)

I do not use QuickBooks Online, QuickBooks Desktop or Xero. How do I see my invoices?

Web Connector (1)

Does the Web Connector file only work with the same user on Windows?

3DS- 3D Secure with Elavon Converge and Stripe Gateways (1)

Using 3DS with Benji Pays for Elavon Converge and Stripe Gateways

Credit Memos (1)

Why does the Credits column have "No" in the column when I created a credit memo for this customer?