Frequently Asked Questions (21)

Delaying invoice syncing to Benji Pays and from automatic emailing (Invoice Rover)
How to allow both Datto/Autotask and QuickBooks payment links to be available to use at the same time?
Can I invoice a customer on a specific day when Auto Processing?

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Subscriptions (1)

How do I cancel my Benji Pays subscription?

Company Settings (1)

How to I change my company logo?

Customer Portal (2)

Payment methods (3)

What is DKIM?

How do I stop receiving Auto Processing emails of reports and other notifications?

Filtering/Sorting information (1)

How do I filter or sort the information in Benji Pays?

Accounts- Banking, surcharging etc. (2)

Reconciliation (1)

Helcim reconciliation

Auto Processing (6)

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Why are my HaloPSA and QuickBooks Online invoice amounts not matching?

Payment Info Requests (2)

Customer Information (4)

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Payment Profiles (8)

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Transactions (7)

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Invoice Rover (2)

When refunding a transaction does our account get refunded the Payment Gateway fees?

Accounting software- QuickBooks Desktop, QuickBooks Online and Xero (1)

I do not use QuickBooks Online, QuickBooks Desktop or Xero. How do I see my invoices?

Web Connector (1)

Does the Web Connector file only work with the same user on Windows?

3DS- 3D Secure with Elavon Converge and Stripe Gateways (1)

Using 3DS with Benji Pays for Elavon Converge and Stripe Gateways