Does the Web Connector file only work with the same user on Windows?

Situation:

For instance, when the QuickBooks Desktop administrator logs in and starts QuickBooks, the Web Connector application automatically appears. However, another QuickBooks Desktop user on the same computer does not see the Web Connector when they log in.

Explanation:

The Web Connector is designed to operate on a single computer and under a single Windows user account that has either installed QuickBooks or has access to it. It is not intended to run across multiple computers or under multiple Windows user accounts. Intuit recommends this setup to ensure optimal performance and security.

The best practice is to set up the Web Connector on a dedicated, always-on machine. Configure it to run automatically at regular intervals, ideally every 10 minutes, to maintain consistent data synchronization without manual intervention. This approach ensures that all data integrations are centralized and consistently managed.

Benji Pays supports running the QuickBooks Web Connector from multiple computers when each computer is added through Settings > QuickBooks Desktop Settings > Connected computers.

Each computer should use its own .QWC file and Web Connector password generated by Benji Pays. Reusing the same .QWC file on another computer may cause QuickBooks Web Connector errors.

For best results, most customers should still use one dedicated, always-on computer for regular scheduled syncing. Additional computers can be added for backup coverage or teams that need more than one workstation available to sync.