Please note that invoice deletion must be performed in your accounting software, such as QuickBooks Online, QuickBooks Desktop, Xero, or Microsoft Dynamics 365 Business Central. Benji Pays does not support direct deletion of invoices within its platform. Instead, Benji Pays reflects the invoice data from your integrated accounting system.
For any changes, including deletions, please update your invoices directly in your accounting software. These updates will then be synchronized and reflected in Benji Pays.
Business Central
A posted sales invoice in Business Central cannot be deleted. Use the Cancel or Correct action on the posted invoice instead; Business Central creates a corrective credit memo that reverses it. Benji Pays then shows the invoice with the status "This invoice was cancelled in Business Central" or "This is a corrective document in Business Central" for your records and removes it from the Open and Paid tabs. Unposted (draft) invoices never appear in Benji Pays, so deleting a draft in Business Central needs no action in Benji Pays.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article