Why are my credit memos not showing up in Benji Pays?

Modified on Thu, 20 Jun at 2:08 PM

Currently, Benji Pays does not display Credit Memos in a table format. 


However, they are accessible for use during refunds and will appear in the refund processing drop down menu. 


Additionally, Credit Memos can be automatically applied during the auto-processing of refunds.

See support article below:


How to automatically apply credit memos to the customer's settings(During Auto processing only)


We are planning to enhance this feature by displaying Credit Memos within Benji Pays and enabling their use for manual payment processing and within the customer portal in future updates.

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