Why are my debit card payments being rejected?

Modified on Thu, 18 Dec at 11:31 AM


If you’re using the Benji Pays Payment Gateway and you see the error below, it usually means a required setting is missing from your gateway configuration.




Solution:


Go to Settings → Payment Gateway Settings, then:

  1. Click the pencil (edit) icon on the right-hand side.

  2. Select Benji Pays Managed Surcharge.

  3. Enable Visa Debit (as highlighted below).



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