The value that shows up on the customer's bank statement is generated by Bambora. The information we have from Bambora is as follows:
By default, the Bambora merchant company name will show on your customer's bank statement, however there may be times where the processing/receiving bank will include their own descriptor on the transaction as well. Unfortunately, we do not have control over any details that the processing/receiving banks may prefix or append the descriptor with.
In general, your company name set on your Bambora Account will show, you can see this value in Bambora as per below:
In Bambora go to Administration >> Company Info
One thing you can do to confirm this is to look at your own bank statements from any test transactions you ran when first setting up your account to see what showed up on your own Bank Statements.
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