Can I disable a Gateway and instructions on how to disable a gateway.

Modified on Mon, 25 Sep 2023 at 12:18 PM

Yes, you have the capability to deactivate a Payment Gateway. To do so, navigate to the Payment Gateway Settings and proceed to edit the Gateway. Disabling the gateway will halt all transaction processing through that particular gateway. It's important to note that while transactions cease, your customer payment profiles will remain accessible and visible in the Profile Page.

For your convenience, here's a step-by-step guide to disabling your Payment Gateway:

Step 1: Access Your Benji Pays Account

Begin by securely logging into your Benji Pays account.

Step 2: Navigating to Settings

Within the left-hand blue menu, locate and click on "Settings." Select "Payment Gateway Settings".

Step 3: Editing the Gateway

Next, find the gateway you intend to disable and click on the blue pencil icon, indicating the option to edit.

Step 4: Initiating the Disabling Process

In the succeeding pop-up window, scroll down to find the "I acknowledge and agree to the above" checkbox. Proceed to toggle off the "Enabled" button, as seen in the screenshot. Next click the "Save Gateway" button.

By following these steps, you can disable a Payment Gateway whenever necessary.

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